The Skills You Won’t Find in Textbooks

What does it really take to succeed in infection prevention when the playbook isn’t clear? In this episode of the Transmission Control Podcast, we sit down with Whitney Daum to explore the human skills of IP leadership that matter just as much as the data. Whitney shares how her background in nursing, public health, and education shapes the way she builds trust, navigates uncertainty, and leads with influence rather than authority. From reading the room and asking better questions to knowing when to pivot in construction meetings, outbreak responses, or high-stakes conversations with clinical leaders, Whitney offers practical advice for new and seasoned IPs alike. If you’ve ever struggled to balance standards, data, and people—or wondered how to communicate without being threatening and lead with humility—this episode shows you how the best IPs connect the technical work with the human impact.

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